47jl22 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 47jl22 ("47jl22," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the 47jl22 online gaming platform at 47jl22.app (the "Platform").

This Policy applies to all personal data collected through the Platform, including data provided during account registration, identity verification, financial transactions, customer support interactions, and general use of our services. It also covers data collected through our website, mobile-optimised interface, and any communications between you and 47jl22.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 47jl22 Platform.

2. Data Controller Information

47jl22 acts as the data controller for personal data collected through the Platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

We have appointed a Data Privacy Officer (DPO) who is responsible for overseeing our data protection practices and serving as the point of contact for data-related enquiries and complaints. Contact details for our DPO are provided in Section 14 of this Policy.

3. Personal Data We Collect

47jl22 collects the following categories of personal data from players:

Identity and Registration Data:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you are at least 21 years of age)
• Nationality and country of residence
• Username and account credentials (password stored in encrypted form only)
• Government-issued ID number (e.g., PhilSys National ID, SSS, UMID, passport, or driver's licence)

Contact Information:

• Email address
• Mobile phone number (Philippine mobile number required for SMS verification)
• Residential address (province, city/municipality, barangay)

Financial Data:

• GCash or PayMaya account number and registered name
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where applicable
• Transaction history, including deposits, withdrawals, wagers, and bonus activity

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs

Communications Data:

• Records of customer support interactions via live chat or email
• Feedback, complaints, and dispute records

4. How We Collect Your Data

47jl22 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the Platform. See Section 9 for more details on our cookie practices.
• From third-party service providers — including identity verification providers, payment processors (e.g., GCash, PayMaya, BPI), and fraud detection services, who may share data with us as part of their service delivery.
• From regulatory authorities — where required by law or in connection with regulatory compliance obligations.

5. How We Use Your Personal Data

47jl22 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 47jl22 player account, including authentication and security.
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR requirements and anti-money laundering regulations.
• Transaction processing: To process deposits, withdrawals, and bonus credits in Philippine Peso (PHP) through your chosen payment method.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our support channels.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the features and performance of the 47jl22 Platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
• Regulatory compliance: To fulfil our legal obligations under Philippine law, including reporting requirements to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Responsible gaming: To monitor gaming behaviour and provide responsible gaming interventions where appropriate, including self-exclusion enforcement.

6. Legal Basis for Processing

47jl22 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and transaction processing.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC, AML, and PAGCOR reporting requirements.
• Legitimate interests: Processing is necessary for our legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention and platform security.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

7. Sharing and Disclosure of Personal Data

47jl22 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and eligibility.
• Fraud prevention and security services: Providers of fraud detection, risk assessment, and cybersecurity services that help protect the Platform and its players.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulatory directive.
• IT and hosting providers: Cloud infrastructure and data hosting providers who process data on our behalf under strict data processing agreements.
• Customer support platforms: Third-party live chat and helpdesk software providers used to manage support interactions.

All third-party service providers who process personal data on behalf of 47jl22 are bound by contractual obligations to handle your data securely, use it only for the specified purpose, and comply with applicable data protection laws.

In the event of a merger, acquisition, or sale of all or part of 47jl22's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

8. Data Retention

47jl22 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine anti-money laundering regulations.
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
• Marketing consent records: Retained until you withdraw your consent, plus an additional period as required to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

47jl22 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance and analytics cookies: Help us understand how players interact with the Platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and anonymised.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options to personalise your experience.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in popular browsers, refer to your browser's help documentation.

10. Security of Your Personal Data

47jl22 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive data, including passwords (hashed using industry-standard algorithms) and financial information
• Two-factor authentication (2FA) available for all player accounts to add an additional layer of login security
• Access controls limiting internal access to personal data on a strict need-to-know basis, with all access logged and audited
• Regular security assessments and penetration testing to identify and remediate vulnerabilities
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 47jl22 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 47jl22:

• Right to be informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared — as set out in this Policy.
• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time by opting out of marketing communications.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Privacy Officer using the details provided in Section 14. We will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.

12. Children's Privacy

The 47jl22 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter to the relevant authorities where required. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 14.

13. Changes to This Privacy Policy

47jl22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 47jl22 Data Privacy Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the Platform
• Response Time: We aim to acknowledge all privacy-related requests within 3 business days and resolve them within 15 business days.

For complaints that remain unresolved after contacting us, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.